Last updated: 12 September 2026
1. About Us
Shadow Colony Media is the creative home of author Jason Piggott and the Eternal Colony universe. Our website address is: https://shadowcolonymedia.com
2. Use of This Website
By accessing or purchasing from this website, you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use this website.
3. Products & Personalisation
Some items (including signed or personalised books) are made to order.
Personalised items cannot be refunded unless damaged or defective.
4. Ordering & Contract Formation
Your order is accepted once payment is successfully processed.
We reserve the right to refuse or cancel orders where necessary (e.g., suspected fraud, incorrect pricing, or stock issues).
5. Pricing & Payment
All prices are listed in GBP (£).
Payments are processed securely through third‑party providers such as PayPal or Stripe.
We do not store or access your full card details.
6. Delivery
We aim to dispatch orders promptly.
Delivery times may vary depending on location and postal service.
You are responsible for providing accurate delivery information.
7. Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms & Conditions. You can read it here: Refunds Policy
8. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 14 days with your order number and photos of the issue.
We will replace the item at no cost to you.
9. Intellectual Property
All content, branding, and creative works on this website — including the Eternal Colony Universe — are owned by Shadow Colony Media.
You may not reproduce, distribute, or use any content without permission.
10. Limitation of Liability
We are not liable for:
- delays caused by postal services
- loss of returned items in transit
- indirect or consequential damages
Our liability is limited to the value of your order.
11. Age Restrictions
You must be at least 16 years old to place an order.
12. Privacy
Our Privacy Policy explains how we collect and use your data. You can read it here: Privacy Policy
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
14. Contact
For any questions, please email: jason@shadowcolonymedia.com